Privacy Policy

Effective Date: 02 October 2024

Welcome to AnaroCreativeMarketing.com. This privacy policy outlines how Anaro PTY LTD (“we”, “us”, “our”) collects, uses, stores, and shares personal data from users who visit or interact with our website, in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. We value your privacy and are committed to protecting your personal information.

1. Data Controller
Anaro PTY LTD
Address: 19943 Asazani Izonyoka, Joe Slovo, Mossel Bay 6506
Email: [email protected]
Website: AnaroCreativeMarketing.com

2. Information We Collect
We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, postal address, company name, and job title.
  • Technical Information: IP address, browser type, device information, operating system, and browsing patterns.
  • Marketing Information: Preferences for receiving marketing materials and services related to creative marketing for tourism and hospitality.
  • Transaction Data: Payment details, purchase history, and services provided.

3. How We Collect Your Data
We collect data in the following ways:

  • Directly from you: When you fill out forms on our website, subscribe to our newsletter, or contact us for services.
  • Automatically: Through cookies and similar tracking technologies when you visit our website, we may automatically collect technical information.
  • Third-party sources: If applicable, we may also collect information from third-party platforms like social media networks (if you interact with our accounts).

4. How We Use Your Data
We process your personal data for the following purposes:

  • Service Provision: To provide creative marketing services for tourism and hospitality businesses.
  • Communication: To respond to inquiries, provide customer support, or send notifications about your orders or requested services.
  • Marketing: With your consent, to send you marketing materials, newsletters, promotions, and special offers related to our services.
  • Website Improvement: To monitor website performance, understand user behavior, and enhance user experience.
  • Legal Compliance: To comply with any legal obligations or requests from law enforcement agencies.

5. Legal Basis for Processing Your Data
We process your data based on the following legal grounds:

  • Performance of a contract: Processing is necessary to fulfill our obligations under contracts with you.
  • Consent: Where you have provided consent for marketing communications or other specific purposes.
  • Legitimate interests: To improve our services, secure our website, and grow our business.
  • Legal obligations: Where processing is necessary to comply with applicable laws and regulations.

6. Data Sharing
We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: Third-party vendors who assist in providing services such as payment processing, email marketing, and web hosting, who are obligated to maintain confidentiality and security.
  • Legal Authorities: When required by law or necessary to comply with legal processes.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred to a new owner.

7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Typically, we keep data for the duration of our business relationship and any applicable legal retention periods.

8. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data
  • Secure hosting environments
  • Regular security assessments
  • Limited access to personal data on a need-to-know basis

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. As such, we cannot guarantee the absolute security of your data.

9. Your Rights Under GDPR
As a data subject, you have the following rights:

  • Right of Access: You can request copies of your personal data and information on how we process it.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Right to Erasure: You can request that we delete your personal data, under certain conditions.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object: You can object to our processing of your data if we rely on legitimate interests.
  • Right to Data Portability: You have the right to request that we transfer your data to another organization or directly to you, under certain conditions.
  • Right to Withdraw Consent: Where we have obtained your consent to process your personal data, you can withdraw it at any time.

10. Exercising Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days and may request verification of your identity to process your request.

11. Cookies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and provide personalized content. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

12. International Transfers
Your data may be transferred to, and processed in, countries other than your country of residence. We ensure that such data transfers comply with applicable data protection laws and provide adequate safeguards to protect your data.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this policy periodically.

14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Anaro PTY LTD
19943 Asazani Izonyoka, Joe Slovo, Mossel Bay 6506
Email: [email protected]

By using our website and services, you agree to the terms of this Privacy Policy.